My booking
You make your booking online and we deliver your equipment to your door ready for your first day on the slopes. No trip to the shops and no queues, your holiday starts straight away!
You can change your booking prior to your holiday by emailing skisdirect@gmail.com or at any time once you are in resort by calling +33 (0) 609 41 21 26.
You can book online up to 24 hours before you arrive in resort. After that time, please email skisdirect@gmail.com or call +33 (0) 609 41 21 26.
You can cancel your booking up to 48 hours prior to your holiday and obtain a full refund minus Paypal’s small refund charge. Please email skisdirect@gmail.com and we will arrange to reimburse you.
You can add to your booking prior to your holiday by emailing skisdirect@gmail.com or at any time once you are in resort by calling +33 (0) 609 41 21 26.
If you wish to spend extra days on the slope once you are here, just call us on +33 (0) 609 41 21 26 and we can arrange this with you.
My equipment
As a first time skier you will require standard skis (which come with ski poles) and a pair of ski boots. We highly recommend you hire a helmet and you may want to take out optional equipment insurance to protect you against theft or damage of your skis and poles.
If you’ve never skied before or you stay on blue and green runs, we recommend a standard ski. If you are comfortable skiing blue and red runs, we recommend an intermediate ski and for those, confident on all pistes, we suggest an advanced ski.
Poles are included in the price of all ski hire.
We stock helmets in a range of sizes and recommend all standards of skiers and boarders wear helmets on the slopes.
You can swap your equipment at any point during your stay by calling +33 (0) 609 41 21 26. We are on call daily from 8.00am to 9.30am and from 5.00pm to 6.30pm to exchange whatever you need at no extra charge.
Equipment insurance covers theft or damage to your skis during your stay, providing you take due care and precaution. We recommend the use of ski locks at lunch and refreshment breaks. If our insurance is not taken, you assume full responsibility for the equipment hired.
We will arrange to deliver your equipment to you in time for your first day on the slopes. That could be the day you arrive or first thing on the day of your first ski.
We will arrange to collect your equipment from you at the end of your last day on the slopes or on the day of your departure.
Skis Direct provides servicing skis and snowboards from edge & wax to full service. Please call +33 (0) 609 41 21 26 and we will arrange to service your skis overnight so you don’t miss out on any ski time.